Dumota Delivery

Have you been wondering about delivery on Dumota?
Below are Frequently asked questions about delivery for shoppers.

  • How much are the delivery charges?

    Products sold directly by Dumota are purchased from authorized distributors. Some of the them are covered under a manufacturer warranty.
    We also offer a standard 7day return policy for eligible items in case you need to make a return.
    To return any items bought on Dumota.com, ensure the item is in line with the conditions in the Return Policy. All items have free insurance coverage against theft and damage during transit.

  • Are all items purchased online covered by surety?

    Products sold directly by Dumota are purchased from authorized distributors. Some of the them are covered under a manufacturer surety.
    We also offer a standard 7day return policy for eligible items in case you need to make a return.
    To return any items bought on Dumota.com, ensure the item is in line with the conditions in the Return Policy.
    All items have free insurance coverage against theft and damage during transit.

  • How will the delivery be done?

    We process most of our deliveries through Dumota cargo. As a marketplace, our featured sellers have the option of making deliveries via other reputable couriers or delivering your order to you themselves.
    We recommend you pre-pay to Dumota.com (via Paypal, Stripe or Paystack) for your order in order to take advantage of our Buyer Protection Program.
    Some deliveries may be processed through reputed couriers (there is no added cost to this).

  • What is the estimated delivery time?

    Standard delivery time is 5-7 working days however, this may vary by location and even product.
    Delivery time for products are usually indicated on the product detail page.

  • Does Dumota deliver locally?

    Dumota.com delivers items locally here in Africa and also internationally.
    You are more than welcome to make your purchases on our site from anywhere in the world, but you'll have to ensure the delivery address is inputted correctly to include your country.

  • What about warranty & hidden costs?

    There are no extra taxes, hidden costs or additional dispatch charges.
    The price mentioned on the website is the final price, what you see is what you pay. Our prices are all inclusive, all taxes are included with the list prices.

  • How fast can I get my order?

    You can get your order within 2-3 days with Dhl express and Fedex regardless of order and the location for delivery. However, this depends on the product Vendor i.e vendor terms of delivery. You can identify such product vendor at checkout.